‘Tell us where you want to go, and we’ll get you there’ - From legal secretary to partner: Karen’s 16-year journey at Frettens

In a legal career spanning 16 years at Frettens, Karen’s journey is a shining example of dedication, resilience, and the value of a supportive work environment. Frettens, a law firm known for its bright, approachable team on the south coast, has provided the ideal platform for Karen to climb the ranks - from starting as a legal secretary in 2008 to becoming a Partner in 2022. Her experience is a testament to what makes Frettens not just a place to work, but a place to thrive.

When asked what makes Frettens unique, Karen doesn’t hesitate: it’s the people. “The people I work with are honest and down-to-earth,” she says. Frettens fosters a culture built on trust, respect, and open communication. This creates a workplace where employees feel both professionally and personally supported, making it possible to build lasting relationships. Karen believes that creating an environment where people can be themselves, without hiding their vulnerabilities, is crucial to their growth. It’s this approach that allows employees to flourish and deliver their best work.

Commitment to community and clients

Frettens also stands out for its commitment to the local community and the clients it serves. Karen proudly recounts the firm’s recent charity walk, a 23-mile trek to raise funds for MYTIME Young Carers, which saw employees stepping up to support the cause in their free time. This sense of community, Karen notes, is a natural extension of Frettens’ “people-first” philosophy. The firm is known for being transparent and professional with clients, while also actively supporting local businesses and charities.

Overcoming early challenges

Karen’s journey wasn’t without its hurdles. Facing redundancy early on, she juggled multiple jobs while pursuing her legal studies. Her commitment to qualifying as a solicitor never wavered, even during the difficult times of the recession. “I’ve always believed that hard work will get you there, but you have to be willing to dig deep,” she reflects. These challenges helped shape her into the professional she is today, instilling a strong work ethic that she carries into her leadership role.

Leadership and mentorship

Now leading the corporate and commercial department, Karen fosters a culture of collaboration and support within her team. She emphasises the importance of teamwork in tackling complex legal matters, where team members rely on one another’s expertise. Karen’s approach to mentorship is equally inspiring. She believes in empowering the next generation of solicitors by encouraging independence and accountability, while offering guidance and support when needed.

Frettens’ commitment to employee development is clear. Karen herself has benefited from the firm’s approach to career progression, which she describes as “tell us where you want to go, and we’ll get you there.” From regular career progression meetings to tailored support systems, Frettens ensures that employees have every opportunity to reach their goals.

Karen’s goals for the future align closely with the continued growth of Frettens. She aims to reach full equity partner status, contributing to the firm’s management and decision-making processes. As for Frettens, she is excited by the firm’s sustainable growth and the opportunities to expand into new areas while preserving the strong culture that sets it apart.

Looking back on her 16 years, Karen cites her proudest moments as leading on a complex £12.5m company sale in 2017 and being promoted to Partner in 2022. These achievements represent not only her hard work but also her deep commitment to Frettens and its values.

A place to grow and succeed

Karen’s story is a powerful example of what makes Frettens a great place to work. From providing a supportive environment to fostering career progression, Frettens offers its employees the chance to grow both personally and professionally. For those just starting their legal careers, Karen’s advice is simple: find a firm that’s the right fit for you, in a place where you’ll be happy. At Frettens, she found that place, and it’s clear that both she and the firm are stronger for it.

In Karen’s words, Frettens is more than just a law firm - it’s a family, a community, and a place where careers are built, one step at a time.

Picture credit: Frettens